TERMS & CONDITIONS

Last Updated:21/06/2026
Welcome to ResortNVilla operated by Moonkomtan Hospitality. By accessing or using our website, services, WhatsApp support, or booking assistance, you agree to be bound by the following Terms & Conditions.

1. About ResortNVilla
ResortNVilla is a hospitality booking platform that assists customers in discovering and booking Resorts, Villas, Farmhouses, Waterparks, and Destination Wedding venues. ResortNVilla acts as a facilitator between customers and property owners/operators.

2. Booking Confirmation
* All bookings are subject to availability and confirmation by the respective property owner/operator.
* A booking is considered confirmed only after receipt of the required advance payment and issuance of a booking confirmation.
* ResortNVilla reserves the right to decline or cancel any booking request if the property is unavailable or for any other valid reason.

3. Pricing & Payments
* Prices displayed or shared are subject to change without prior notice until the booking is confirmed.
* Advance payments may be required to secure reservations.
* Full payment terms will be communicated before booking confirmation.
* Customers are responsible for verifying all booking details before making payment.

4. Cancellation & Refund Policy
* Cancellation and refund policies may vary from property to property.
* Any cancellation request must be submitted in writing via email or WhatsApp.
* Refund eligibility will depend on the specific property's cancellation policy.
* Processing charges, payment gateway fees, or non-refundable deposits may be deducted where applicable.
* ResortNVilla acts as a booking facilitator and refunds are subject to approval by the respective property owner.

5. Property Information
* Property descriptions, photographs, amenities, pricing, and availability are provided by property owners/operators.
* While we strive for accuracy, ResortNVilla does not guarantee that all information is complete, accurate, or up-to-date.
* Actual facilities and services may vary.

6. Guest Responsibilities
Guests agree to:
* Follow all property rules and regulations.
* Respect property staff, guests, and facilities.
* Avoid unlawful, disruptive, or damaging behavior.
* Be responsible for any damage caused during their stay.
Any additional charges imposed by the property due to guest actions shall be borne by the guest.

7. Check-In & Check-Out
* Check-in and check-out timings are determined by the respective property.
* Early check-in or late check-out requests are subject to availability and may attract additional charges.

8. Destination Weddings & Events
* Event and wedding bookings may require separate agreements with the property owner.
* Event-related services, vendors, decorations, catering, and permissions are subject to individual property policies.
* ResortNVilla is not responsible for third-party vendors engaged by customers.

9. Limitation of Liability
* ResortNVilla serves as a booking and promotional platform and is not the owner or operator of listed properties unless explicitly stated.
* ResortNVilla shall not be liable for:
- Property service deficiencies
- Changes in amenities
- Property cancellations
- Accidents, injuries, loss, theft, or damages occurring during the stay
- Acts of nature, weather conditions, government restrictions, or force majeure events

10. User ConductUsers shall not:
* Provide false information.
* Use the website for unlawful purposes.
* Attempt unauthorized access to the website or systems.
* Post misleading, abusive, or harmful content.

11. Intellectual Property
All website content, branding, logos, text, graphics, and materials displayed on ResortNVilla are the property of Moonkomtan Hospitality unless otherwise stated and may not be copied or reproduced without written permission.

12. Privacy
Personal information submitted through the website, WhatsApp, phone calls, or enquiry forms shall be handled in accordance with our Privacy Policy.

13. Modification of Terms
ResortNVilla reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Contact Us ResortNVilla
Powered by Moonkomtan Hospitality
Call & WhatsApp: 7021724588 / 9867169679
Email: [moonkomtangetaways@gmail.com](mailto:moonkomtangetaways@gmail.com)
Website: www.ResortNVilla.com
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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